Identify the person, thing or event described by the relative clause.
Identify the missing role
Check whether the clause needs a subject, object, possessive form or prepositional complement.
Read the punctuation
Use commas and any fronted preposition to test the available choices.
Transfer the pattern
Review every option explanation and rewrite new sentences without the answer visible.
A relative word connects information to a person, thing or event. To choose it, look at both its reference and the job it performs in the clause. This lesson offers 20 original workplace questions, four explanations per question, and five transfer exercises.
Independent, untimed practice: English AIdol prepared this material with AI assistance. These are not official or recalled ETS items. No human expert or examiner review, ETS endorsement, or calibrated difficulty level is claimed. Record answers in your own notes; this page does not save them or convert a result into a TOEIC score.
ETS converts each section’s correct-answer count to a 5–495 scale and applies no penalty for incorrect answers. Our 20 items have not been equated to an official test form, so a local answer count cannot be used as a Reading score prediction. ETS: TOEIC Listening & Reading Score User Guide (PDF), printed page 9.
Eight checks for relative-pronoun questions
Choose by reference and grammatical role
Find the noun being described, then locate the missing part of the relative clause. Who refers to a person; which refers to a thing. Either can fill a subject or object role. In an identifying clause, that can also refer to people or things. Do not add another he, she or it to repeat the relative pronoun’s job.
The baker who designed the display won a prize. Who is the subject of designed.
The display which the baker designed won a prize. The baker is the subject; which is the object of designed.
A defining clause identifies the person or thing intended. A non-defining clause adds information and is separated by commas. Use who or which as appropriate in the latter; that cannot introduce it. Whose and object whom can also introduce added information. Read the punctuation already printed in a question.
The volunteers who completed induction may enter the studio. The clause identifies a group.
Lena, who completed induction yesterday, may enter the studio. The clause adds information about Lena.
Use whose before the noun in a possessive relationship
Whose connects someone or something to a following noun: whose signature, whose entrance, whose schedule. It can refer to things as well as people. Who’s is a contraction of who is or who has, so expanding that contraction is a useful check.
The musician whose instrument was missing borrowed a violin.
The library, whose entrance faces the square, opens at nine.
Whom is an object form for people, especially in formal writing. Who is also widely used as an object, so both may be grammatical in the same sentence. In a defining clause, an object relative pronoun can often be omitted; a subject relative pronoun cannot. Keep the relative word in a non-defining clause.
The presenter whom we invited has accepted. Who or that could also fit here; omission gives “The presenter we invited has accepted.”
The presenter who accepted our invitation arrives at noon. Removing who would leave two unconnected finite clauses.
In formal patterns such as for whom and with which, the pronoun follows a preposition. Use whom for a person and which for a thing in these examples. That cannot follow a fronted preposition. Moving a preposition changes the available construction: compare “the tool with which we cut the tiles” and “the tool that we cut the tiles with.”
The instructor from whom I learned this technique has retired.
The platform on which the exhibition stands is reinforced.
A place or time noun does not decide the answer alone
Where supplies a location relationship; when supplies a time relationship. They are relative adverbs, not interchangeable substitutes for every which. If the clause needs a subject or direct object, use an appropriate pronoun. If in, at or during is already before the gap, a second location or time word is usually the wrong structure.
The garden which surrounds the hotel is open. Which is the subject of surrounds.
The garden where we held the reception is open. Compare “the garden in which we held the reception.”
Connect a quantity to its group with of whom or of which
Expressions such as several of whom refer to people within a group; several of which refer to things. They can introduce an added relative clause after a comma. Several of them can start an independent statement, but it cannot simply replace the relative expression while leaving the comma and sentence structure unchanged.
We trained eight guides, three of whom speak Italian.
We tested eight microphones, three of which needed adjustment.
A comma followed by which can introduce a comment about an entire preceding clause, rather than one noun. That and what do not introduce this kind of supplementary relative clause. Ask whether the new information describes an object or the result of what happened.
The venue doubled its hire charge, which made the event too expensive. Which refers to the increase, not to the venue alone.
The sculptor, ___ work appears in the hotel’s courtyard, will attend the opening. Options: (A) who · (B) whose · (C) whom · (D) which.
The clause describes the sculptor, but choosing by “person” alone is insufficient.
Work is a noun here and appears is its verb. The gap must connect the sculptor to that person’s work.
Choose (B) whose. Whose work is the subject of appears. Who and whom cannot mark that possessive relationship; which does not link this person to the following noun.
Read the full sentence with the comma-separated description: The sculptor, whose work appears in the hotel’s courtyard, will attend the opening.
This demonstration is separate from the 20 questions. For every answer below, try writing “reference + role” before opening the explanation.
20 original Part 5-style practice questions
Select the one option that completes the sentence in standard written English. Keep all printed words and punctuation unchanged. Some sentences have other valid completions outside the options; the explanations acknowledge those alternatives. The stages organise learning and are not official difficulty ratings.
Stage 1: Identify the reference
Questions 1–7: decide what the relative word refers to and whether the clause needs a subject, object or possessive form.
Question 1
The florist ___ prepares the lobby arrangements arrives before opening.
(A) whose
(B) who
(C) whom
(D) where
Show answer and explanation for question 1
Answer: (B) who
Completed sentence: The florist who prepares the lobby arrangements arrives before opening.
Reference and role: The florist; the gap is the subject of prepares. Review this rule.
(A) whose: Whose would need a following noun, such as whose assistant prepares. Here prepares is the verb, not a possessed noun.
(B) who: Correct. Florist refers to a person, and who supplies the subject of prepares. The main verb is arrives.
(C) whom: Whom is an object form. The relative clause needs the person doing the preparing as its subject.
(D) where: Where expresses location. It neither refers to the florist as a person nor supplies the missing subject of prepares.
Question 2
The digital scale ___ stands beside the packing bench needs a new battery.
(A) where
(B) whom
(C) which
(D) whose
Show answer and explanation for question 2
Answer: (C) which
Completed sentence: The digital scale which stands beside the packing bench needs a new battery.
Reference and role: The digital scale; the gap is the subject of stands. Review this rule.
(A) where: Where would express a location relationship, but stands still needs a subject. The scale is the thing that stands there.
(B) whom: Whom refers to a person in an object role. A digital scale is a thing, and the gap is a subject.
(C) which: Correct. Which refers to the scale and acts as the subject of stands. Needs belongs to the main clause.
(D) whose: Whose normally precedes the possessed noun in this pattern. There is no such noun before the verb stands.
Question 3
We contacted the illustrator ___ portfolio matched the campaign’s visual style.
(A) whose
(B) who
(C) whom
(D) which
Show answer and explanation for question 3
Answer: (A) whose
Completed sentence: We contacted the illustrator whose portfolio matched the campaign’s visual style.
Reference and role: The illustrator’s portfolio; the gap marks possession before portfolio. Review this rule.
(A) whose: Correct. Whose connects the illustrator to that person’s portfolio. The full subject of matched is whose portfolio.
(B) who: Who can represent the illustrator, but it cannot mark the relationship between the illustrator and the following noun portfolio.
(C) whom: Whom would be an object, not a possessive form before portfolio. Portfolio already supplies the subject of matched.
(D) which: Which portfolio would ask or specify which portfolio in a different construction. It does not form a possessive relative clause describing this illustrator.
Question 4
The product catalogue ___ you requested is attached to this message.
(A) who
(B) where
(C) whose
(D) that
Show answer and explanation for question 4
Answer: (D) that
Completed sentence: The product catalogue that you requested is attached to this message.
Reference and role: The product catalogue; you is the subject of requested and the gap is its object. Review this rule.
(A) who: Who refers to people. The object requested here is a catalogue, not a person.
(B) where: Where would indicate a place. It does not supply the catalogue as the object of requested.
(C) whose: Whose needs a noun in this possessive pattern; whose you requested does not identify a possessed item.
(D) that: Correct. That is the object of requested in the defining clause. Which, or omission of the pronoun, could also work, but neither is another option here.
Question 5
Mr Okafor, ___ coordinates our apprenticeship programme, will lead the workshop.
(A) whom
(B) who
(C) that
(D) whose
Show answer and explanation for question 5
Answer: (B) who
Completed sentence: Mr Okafor, who coordinates our apprenticeship programme, will lead the workshop.
Reference and role: Mr Okafor; the comma-separated clause needs the subject of coordinates. Review this rule.
(A) whom: Whom cannot be the subject of coordinates. Mr Okafor performs that action.
(B) who: Correct. Who refers to Mr Okafor and supplies the subject in this non-defining clause, which is set off by commas.
(C) that: That can refer to a person in a defining clause, but cannot introduce the added information between these commas.
(D) whose: Whose would require a following noun, such as whose department coordinates. It cannot directly replace the subject before coordinates.
Question 6
The emergency staircase, ___ was inspected yesterday, will remain open during renovation.
(A) that
(B) where
(C) whose
(D) which
Show answer and explanation for question 6
Answer: (D) which
Completed sentence: The emergency staircase, which was inspected yesterday, will remain open during renovation.
Reference and role: The emergency staircase; the gap is the subject of the passive verb was inspected. Review this rule.
(A) that: That is not used to introduce a non-defining relative clause. The commas mark the inspection as added information.
(B) where: Where cannot be the subject of was inspected. The staircase itself was inspected; it is not just the location of an unspecified inspection.
(C) whose: Whose would need a possessed noun before was inspected, such as whose railing. No such noun appears.
(D) which: Correct. Which refers to the staircase and acts as the subject of was inspected in a comma-separated relative clause.
Question 7
The caterer ___ menu includes vegan dishes has been shortlisted.
(A) whom
(B) which
(C) whose
(D) who
Show answer and explanation for question 7
Answer: (C) whose
Completed sentence: The caterer whose menu includes vegan dishes has been shortlisted.
Reference and role: The caterer’s menu; whose menu is the subject of includes. Review this rule.
(A) whom: Whom represents an object. It cannot connect the caterer to the menu as a possessive form.
(B) which: Which menu does not create the required possessive relative clause after the caterer. The intended relationship is the caterer’s menu.
(C) whose: Correct. Whose modifies menu and links it to the caterer. The subject of includes is the whole phrase whose menu.
(D) who: Who could be a subject or object referring to a person, but who menu is not the possessive structure needed here.
Stage 2: Check the surrounding structure
Questions 8–14: read prepositions, commas and the words after the gap. A place noun does not automatically require where.
Question 8
The conference venue at ___ we will hold the awards dinner has free parking.
(A) which
(B) that
(C) where
(D) whose
Show answer and explanation for question 8
Answer: (A) which
Completed sentence: The conference venue at which we will hold the awards dinner has free parking.
Reference and role: The conference venue; the gap is the complement of at. Review this rule.
(A) which: Correct. At which refers to the venue as the place where the dinner will be held. The preposition at is already provided.
(B) that: That cannot directly follow the fronted preposition at in this relative construction. A different arrangement could end the clause with at.
(C) where: Where would work if at were removed, but at where does not fit this relative clause. Keep the printed preposition.
(D) whose: Whose would mark possession before another noun. We is already the subject of will hold, not a noun possessed by the venue.
Question 9
The mentor to ___ the trainee addressed her question replied after the session.
(A) whose
(B) which
(C) that
(D) whom
Show answer and explanation for question 9
Answer: (D) whom
Completed sentence: The mentor to whom the trainee addressed her question replied after the session.
Reference and role: The mentor; the gap is the person receiving the question, after to. Review this rule.
(A) whose: Whose marks possession, but there is no possessed noun for it here. The trainee is the subject of addressed.
(B) which: Which would refer to a thing in this construction. Mentor identifies a person.
(C) that: That cannot follow the fronted preposition to in this relative clause.
(D) whom: Correct. To whom is the formal relative expression for the person to whom the question was addressed. The trainee remains the subject of addressed.
Question 10
The editor, ___ the magazine hired in June, has approved the cover.
(A) that
(B) whose
(C) whom
(D) which
Show answer and explanation for question 10
Answer: (C) whom
Completed sentence: The editor, whom the magazine hired in June, has approved the cover.
Reference and role: The editor; the magazine is the subject of hired and the gap is its object. Review this rule.
(A) that: That cannot introduce this non-defining clause between commas, even though it can be an object in a defining clause.
(B) whose: Whose needs a following noun without an existing determiner in this pattern. Whose the magazine does not form a possessive noun phrase.
(C) whom: Correct. Whom refers to the editor as the object of hired. Who is also common as an object in this position, but it is not among the options.
(D) which: Which does not refer to an individual person such as the editor in this relative construction.
Question 11
The technicians ___ repaired the lift left a maintenance report.
(A) that
(B) whose
(C) whom
(D) which
Show answer and explanation for question 11
Answer: (A) that
Completed sentence: The technicians that repaired the lift left a maintenance report.
Reference and role: The technicians; the gap is the subject of repaired. Review this rule.
(A) that: Correct. That can refer to people in a defining clause and acts as the subject of repaired. Who would also work, but is not offered.
(B) whose: Whose requires a noun such as supervisor before repaired. The printed clause instead needs a subject pronoun for the technicians.
(C) whom: Whom is an object form; it cannot act as the subject performing repaired.
(D) which: Which does not refer to these individual people. The technicians, not a machine or a report, carried out the repair.
Question 12
The showroom ___ displays our newest furniture is closed for repainting.
(A) whose
(B) which
(C) where
(D) whom
Show answer and explanation for question 12
Answer: (B) which
Completed sentence: The showroom which displays our newest furniture is closed for repainting.
Reference and role: The showroom; the gap is the subject of displays, despite showroom naming a place. Review this rule.
(A) whose: Whose would need a following noun, such as whose window displays. Displays is the finite verb in the printed clause.
(B) which: Correct. Which refers to the showroom and supplies the subject of displays. A place can be the thing described by which.
(C) where: Where would leave displays without a subject. A different sentence could read “the showroom where we display our newest furniture.”
(D) whom: Whom is an object form for people, not a subject referring to a showroom.
Question 13
The coastal depot, ___ roof was damaged by the storm, is using temporary storage.
(A) whose
(B) which
(C) who’s
(D) whom
Show answer and explanation for question 13
Answer: (A) whose
Completed sentence: The coastal depot, whose roof was damaged by the storm, is using temporary storage.
Reference and role: The depot’s roof; the gap marks a relationship between a thing and one of its parts. Review this rule.
(A) whose: Correct. Whose can refer to a thing, including a building. Whose roof means the roof of the depot.
(B) which: Which roof does not establish the intended possessive link to the depot. A different construction would be “the roof of which.”
(C) who’s: Who’s expands to who is or who has. Neither “who is roof” nor “who has roof was damaged” fits the printed sentence.
(D) whom: Whom refers to a person in an object role and cannot mark the depot’s relationship to its roof.
Question 14
The safety seminar during ___ participants practised using fire extinguishers lasted two hours.
(A) when
(B) that
(C) where
(D) which
Show answer and explanation for question 14
Answer: (D) which
Completed sentence: The safety seminar during which participants practised using fire extinguishers lasted two hours.
Reference and role: The safety seminar; the gap follows the time preposition during. Review this rule.
(A) when: When can introduce a time relationship by itself, but during when does not fit the printed relative construction.
(B) that: That cannot immediately follow the fronted preposition during.
(C) where: Where expresses location, not the complement needed after during. During where does not form the relative expression here.
(D) which: Correct. During which links the practice activity to the seminar. Participants supplies the subject of practised.
Stage 3: Connect more complex information
Questions 15–20: handle quantities, whole-clause references and mixed review.
Question 15
The agency interviewed six translators, two of ___ had experience in medical publishing.
(A) whose
(B) whom
(C) which
(D) them
Show answer and explanation for question 15
Answer: (B) whom
Completed sentence: The agency interviewed six translators, two of whom had experience in medical publishing.
Reference and role: Six translators; two of the people in that group. Review this rule.
(A) whose: Whose would need a noun to identify something belonging to the translators. Had is already a verb, not that noun.
(B) whom: Correct. Two of whom links the added clause to two people among the six translators.
(C) which: Which would refer to things. The members of this group are people: translators.
(D) them: Two of them had experience is an independent statement. Joining it to the first statement with only this comma would create a comma splice; the relative connection is missing.
Question 16
The architect submitted three floor plans, all of ___ met the client’s accessibility requirements.
(A) them
(B) that
(C) which
(D) whose
Show answer and explanation for question 16
Answer: (C) which
Completed sentence: The architect submitted three floor plans, all of which met the client’s accessibility requirements.
Reference and role: Three floor plans; all of the things in that group. Review this rule.
(A) them: All of them met the requirements would be a separate independent clause. The existing comma alone cannot join it to the first independent clause in standard written English.
(B) that: That cannot follow of to create this partitive relative expression. All of which is the required connection to the plans.
(C) which: Correct. All of which refers to all three floor plans, linking the extra information about the requirements to those things.
(D) whose: Whose marks possession before a noun. There is no possessed noun before met in this clause.
Question 17
The last bus was cancelled, ___ forced the night-shift workers to arrange taxis.
(A) what
(B) that
(C) who
(D) which
Show answer and explanation for question 17
Answer: (D) which
Completed sentence: The last bus was cancelled, which forced the night-shift workers to arrange taxis.
Reference and role: The preceding event: the cancellation of the last bus. Review this rule.
(A) what: What cannot introduce this supplementary comment on the preceding clause. A separate construction could start “What forced the workers to arrange taxis was ...”.
(B) that: That does not introduce a comma-separated relative clause commenting on the preceding event.
(C) who: Who would refer to a person. The cause here is the cancellation, not one of the workers.
(D) which: Correct. Which refers to the cancellation described by the whole preceding clause and supplies the subject of forced.
Question 18
Please use the secure folder in ___ the payroll team stores tax documents.
(A) which
(B) where
(C) that
(D) whose
Show answer and explanation for question 18
Answer: (A) which
Completed sentence: Please use the secure folder in which the payroll team stores tax documents.
Reference and role: The secure folder; the gap completes in. Review this rule.
(A) which: Correct. In which connects the folder to the storage activity. The payroll team is the subject of stores; tax documents is its object.
(B) where: Where could express the location if in were removed. In where does not fit this relative clause with the printed words unchanged.
(C) that: That cannot follow the fronted preposition in. An alternative arrangement could put in at the end of the relative clause.
(D) whose: Whose is possessive and cannot precede the already determined noun phrase the payroll team in this structure.
Question 19
The award went to Ms Chen, ___ proposal reduced the amount of packaging used.
(A) who’s
(B) whom
(C) whose
(D) who
Show answer and explanation for question 19
Answer: (C) whose
Completed sentence: The award went to Ms Chen, whose proposal reduced the amount of packaging used.
Reference and role: Ms Chen’s proposal; the gap marks possession before proposal. Review this rule.
(A) who’s: Who’s means who is or who has. Expanding it before proposal reduced produces an ungrammatical sequence, not a possessive link.
(B) whom: Whom would stand for a person as an object. It cannot modify proposal to mean Ms Chen’s proposal.
(C) whose: Correct. Whose links Ms Chen to her proposal. Whose proposal is the subject of reduced in the added clause.
(D) who: Who cannot mark possession before proposal. The sentence attributes the reduction to her proposal, rather than placing who directly before a verb.
Question 20
The return labels ___ were printed this morning contain the updated warehouse address.
(A) where
(B) that
(C) whose
(D) whom
Show answer and explanation for question 20
Answer: (B) that
Completed sentence: The return labels that were printed this morning contain the updated warehouse address.
Reference and role: The return labels; the gap is the subject of were printed. Review this rule.
(A) where: Where expresses location and cannot supply the labels as the subject of were printed.
(B) that: Correct. That refers to the labels and acts as the subject of the defining passive clause. Which would also be grammatical, but is not another option.
(C) whose: Whose would require a possessed noun before were printed. The printed clause is about the labels themselves.
(D) whom: Whom refers to a person as an object. Labels are things, and the blank fills a subject role.
Apply the pattern after the wording changes
For each error, record the question number, your original choice and the clue you missed: reference, clause role, possession, punctuation or preposition. Then close the explanation and say why each rejected option fails in that exact sentence. A remembered letter is not evidence that you can use the pattern in a new context.
Transfer 1
Combine these sentences into one defining relative clause in two ways, first keeping a pronoun and then omitting it: “The brochure is on the counter. You asked for the brochure.”
Check transfer 1
The brochure that you asked for is on the counter. The brochure you asked for is on the counter.
Which is also acceptable instead of that. You is the subject of asked; the relative pronoun is the object of for, with the preposition at the end. It can be omitted in this defining construction.
Transfer 2
Combine these sentences using whose and commas: “The exhibition hall reopened today. Its lighting system was replaced last month.”
Check transfer 2
The exhibition hall, whose lighting system was replaced last month, reopened today.
Whose connects the hall to its lighting system. It is not limited to human owners. The two commas enclose the added information.
Transfer 3
Rewrite with the preposition immediately before the relative pronoun: “The specialist that we sent the samples to will call tomorrow.”
Check transfer 3
The specialist to whom we sent the samples will call tomorrow.
To moves in front of whom, the formal object form referring to the specialist. That cannot stay after the fronted to.
Transfer 4
Repair the relative word without changing the rest: “The loading bay where has an automatic door is reserved for large deliveries.” Then write a different sentence in which where would be correct.
Check transfer 4
The loading bay which has an automatic door is reserved for large deliveries. A possible new sentence is: The loading bay where we unload large deliveries has an automatic door.
That also works in the repaired sentence. Which or that supplies the subject of has. In the new sentence, we supplies the subject of unload and where supplies the location.
Transfer 5
Join these sentences using two of and a relative pronoun, keeping one sentence: “Four auditors attended the briefing. Two of them had worked with the supplier before.”
Check transfer 5
Four auditors attended the briefing, two of whom had worked with the supplier before.
Whom connects the two people to the group of four auditors. Keeping them would require different punctuation or a conjunction because it would leave two independent clauses.
Write a short workplace update
Write three sentences about a fictional event: identify a person with a defining relative clause, add information about an item using commas, and connect an owner or organisation to a noun using whose. Underline each relative word and label its role. Remove any repeated subject or object pronoun. If you use who or which in an object role, check whether another version with that or no relative pronoun is possible without changing the punctuation.
Source information checked on . ETS references support the format and scoring facts. British Council and Purdue references support the grammar principles; they did not write, review or endorse this question set. The examples, questions, options, explanations and transfer tasks are original English AIdol material prepared with AI assistance.
An independent AI content review checked all 20 answer keys and 80 option explanations, possible alternative answers, the rules and transfer tasks, and the official exam citations. This does not establish psychometric validity or predict test performance. No human expert or examiner review is claimed.
English AIdol is an independent preparation service, not an ETS affiliate. Report a problem through our editorial and corrections policy.
Can that refer to a person in a TOEIC-style sentence?
Yes. In a defining relative clause, that can refer to a person or a thing. It cannot introduce a non-defining clause separated by commas or directly follow a fronted preposition. The structure decides; “person always means who” is too narrow.
Is who always wrong when it is the object?
No. Who is widely used as an object; whom is common in more formal object constructions. These questions avoid treating two acceptable forms as a single-answer contrast. Read the explanation and the printed options together.
Is this an official 20-question TOEIC Part 5 test?
No. These are original, untimed English AIdol practice questions prepared with AI assistance. The standard ETS Part 5 contains 30 questions, and this set covers only relative-pronoun decisions. No ETS affiliation, human examiner review or test calibration is claimed.
Can I convert my result out of 20 into a TOEIC score?
No. ETS scales performance on a full section. This narrow practice set has no score conversion; use your missed patterns to choose what to review and then attempt the separate transfer exercises.