Privacy Policy

Last updated: June 8, 2026

This Privacy Policy explains how English AIdol collects, uses, discloses, stores, and protects personal information in connection with our English learning platform, websites, mobile experiences, AI-assisted study tools, content publishing workflows, and related services.

1. Controller and Scope

English AIdol ("English AIdol", "we", "us", or "our") operates an online educational service that provides English learning, test preparation, speaking practice, writing feedback, vocabulary tools, study materials, and related AI-assisted features. This Privacy Policy applies to visitors, registered users, subscribers, students, educators, applicants, partners, and other individuals who access or interact with our services.

This Policy applies to information collected through englishaidol.com, related subdomains, application interfaces, customer support channels, payment flows, authentication services, analytics tools, and integrations that we operate or control. It does not apply to websites, applications, or services operated by third parties that maintain their own privacy policies.

2. Categories of Information We Collect

2.1 Account and Identity Information

When you create an account, subscribe, sign in, or contact us, we may collect identifiers such as name, email address, account ID, login method, profile preferences, country or language settings, and customer support records.

2.2 Educational and User-Generated Content

We may collect and process learning content that you submit, including writing responses, speaking recordings, transcripts, answers, scores, saved vocabulary, practice history, uploaded files, quiz results, study plans, notes, and feedback requests. This information is used to provide educational analysis, generate study feedback, preserve progress, and improve the learning experience.

2.3 Audio, Speech, and AI Interaction Data

For speaking, pronunciation, dictation, conversation, and AI tutor features, we may collect audio recordings, microphone input, speech transcripts, pronunciation analysis, timing data, model prompts, generated feedback, and related technical metadata. Audio and transcript processing is used to deliver speaking assessment, pronunciation feedback, fluency analysis, and other requested educational functionality.

2.4 Payment and Subscription Information

When you purchase a subscription or paid feature, payment details may be processed by third-party payment providers. We may receive limited transaction information such as plan type, purchase status, billing email, subscription identifiers, invoices, tax status, and payment confirmation. We do not intentionally store full payment card numbers on our own servers.

2.5 Technical, Usage, and Device Information

We may automatically collect log data, device identifiers, browser type, operating system, IP address, approximate location inferred from technical data, referral URL, pages viewed, session duration, clicks, feature usage, crash reports, diagnostic data, and other information about how the service is accessed and used.

2.6 Cookies and Similar Technologies

We and our service providers may use cookies, local storage, pixels, SDKs, and similar technologies to authenticate users, preserve preferences, measure usage, prevent abuse, analyze performance, attribute marketing, and improve product reliability. Browser settings may allow you to restrict certain cookies, although some service features may not function properly without them.

3. Sources of Information

We collect information directly from you, automatically through your use of the service, from authentication and payment providers, from analytics and infrastructure vendors, from customer support interactions, and from publicly available or user-authorized sources where relevant to a feature you request.

4. Purposes of Processing

We use personal information for the following business and educational purposes:

• To provide, operate, maintain, and secure English AIdol services.
• To create accounts, authenticate users, manage sessions, and preserve preferences.
• To generate AI-assisted writing, speaking, pronunciation, vocabulary, grammar, and test-preparation feedback.
• To save progress, learning history, scores, reports, study plans, and user settings.
• To process payments, manage subscriptions, issue receipts, and prevent billing fraud.
• To respond to support requests, troubleshoot issues, and communicate service updates.
• To monitor service reliability, diagnose errors, prevent abuse, and protect against unauthorized access.
• To perform analytics, product measurement, A/B testing, and performance optimization.
• To comply with legal obligations, enforce agreements, and protect the rights, property, and safety of English AIdol, users, and the public.
• To develop new educational content, features, and quality improvements using aggregated, de-identified, or otherwise privacy-protective methods where appropriate.

5. Legal Bases for Processing

Where applicable privacy laws require a legal basis, we process personal information based on one or more of the following grounds: performance of a contract, legitimate interests in operating and improving our services, compliance with legal obligations, consent, protection of vital interests, or other grounds permitted by applicable law.

6. AI Processing and Automated Features

English AIdol uses automated and AI-assisted systems to provide educational outputs such as suggested corrections, predicted scores, pronunciation feedback, study recommendations, and content explanations. These outputs are provided for educational support and should not be treated as official test results, professional certification, immigration advice, legal advice, medical advice, or guaranteed academic outcomes.

We may send user-provided content to AI service providers or infrastructure providers when necessary to deliver a requested feature. We take reasonable steps to configure those services in a manner consistent with our privacy commitments and applicable laws.

7. Disclosure of Information

We do not sell personal information. We may disclose information in the following circumstances:

• Service providers: hosting, storage, authentication, analytics, AI processing, email, payments, monitoring, security, and customer support vendors.
• Legal and safety reasons: when required by law, subpoena, court order, governmental request, or when necessary to protect rights, safety, security, or property.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction.
• With your direction or consent: where you ask us to share information, connect a third-party service, export content, or publish material.
• Aggregated or de-identified data: information that does not reasonably identify you may be used or disclosed for analytics, research, product improvement, or reporting.

8. International Data Transfers

English AIdol is used by learners in multiple countries. Information may be processed, stored, or transferred in jurisdictions other than the country where you reside. Where required, we use appropriate safeguards for international transfers, which may include contractual protections, technical controls, and vendor due diligence.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide the service, maintain accounts, support learning history, comply with legal and accounting obligations, resolve disputes, prevent abuse, enforce agreements, and maintain security. Retention periods vary depending on the type of information, user settings, legal requirements, and operational needs.

When information is no longer needed, we may delete, de-identify, aggregate, or archive it in accordance with applicable law and our operational requirements.

10. Security Measures

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encrypted transmission, authentication controls, monitoring, logging, vendor review, and separation of production systems. No system is completely secure, and we cannot guarantee absolute security.

11. User Choices and Privacy Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about certain disclosures. You may also have the right to lodge a complaint with a data protection authority.

To exercise privacy rights, contact us using the information below. We may need to verify your identity before responding. Some requests may be limited by legal, security, fraud-prevention, accounting, or operational obligations.

12. Marketing Communications

If we send marketing emails, you may unsubscribe using the link provided in the email or by contacting us. We may still send non-marketing communications, such as account, payment, security, product, and support messages.

13. Children's Privacy

English AIdol is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

14. Third-Party Links and Integrations

Our service may include links to third-party websites, platforms, payment processors, social networks, app stores, analytics providers, AI providers, or content services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third parties that we do not control.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal obligations, or business practices. The updated version will be posted on this page with a revised "Last updated" date. Continued use of the service after an update means the updated Policy applies to your use of the service.

16. Contact Information

English AIdol
Website: https://www.englishaidol.com
Email: [email protected]